Privacy Policy

1. Introduction

Brand88 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our custom product design and e-commerce services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, username, and password
• Google OAuth Data: When you sign in with Google, we collect your Google profile information (name, email, profile picture)
• Contact Information: Phone number, shipping address, billing address
• Payment Information: Credit card details, billing information (processed securely by our payment partners)
• Communication Data: Messages you send us, support requests, feedback

2.2 Usage Information

• Design Data: Custom designs, text, images, and modifications you create
• Shopping Data: Products viewed, cart contents, purchase history, saved drafts
• Technical Data: IP address, browser type, device information, operating system
• Analytics Data: Pages visited, time spent, click patterns, referral sources

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. When you first visit our website, you will be asked to consent to our use of cookies through our cookie consent banner.

Types of Cookies We Use:

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Process orders and payments
• Provide customer support
• Save and sync your designs across devices
• Deliver products and services

3.2 Google OAuth Integration

When you sign in with Google, we use your Google account information to:

• Authenticate your identity and create your Brand88 account
• Pre-populate your profile with your name and email
• Enable seamless sign-in across devices
• Sync your cart and design drafts to your account
• Send order confirmations and updates to your email

3.3 Communication and Marketing

• Send order confirmations and shipping notifications
• Respond to your inquiries and provide support
• Send promotional emails (with your consent)
• Notify you of important service updates

3.4 Analytics and Improvement

• Analyze usage patterns to improve our services
• Personalize your experience
• Develop new features and functionality
• Ensure security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

• Payment Processors: To process payments securely
• Shipping Partners: To fulfill and deliver orders
• Cloud Services: To store and process data (AWS, Google Cloud)
• Analytics Providers: To understand usage patterns
• Customer Support: To provide technical assistance

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Google OAuth and Third-Party Services

When you choose to sign in with Google OAuth, you are also subject to Google's Privacy Policy. We recommend reviewing Google's privacy practices at https://policies.google.com/privacy.

We use Google OAuth in compliance with Google's API Services User Data Policy, including the Limited Use requirements. We only request the minimum necessary permissions and use the data solely for providing our services.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Servers: Data stored on secure, monitored servers
• Regular Audits: Security practices reviewed and updated regularly
• PCI Compliance: Payment processing meets industry security standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active
• Order History: Retained for 7 years for accounting and legal purposes
• Design Drafts: Retained while your account is active
• Marketing Data: Retained until you unsubscribe or opt-out
• Analytics Data: Anonymized data may be retained indefinitely

8. Your Privacy Rights

You have the following rights regarding your personal information:

8.1 Access and Portability

• Request a copy of your personal information
• Download your design drafts and order history
• Request information about how your data is processed

8.2 Correction and Updates

• Update your account information at any time
• Correct inaccurate or incomplete information
• Request correction of errors in your data

8.3 Deletion and Restriction

• Delete your account and associated data
• Request deletion of specific information
• Restrict processing of your data
• Revoke Google OAuth permissions

8.4 Marketing Communications

• Opt-out of promotional emails
• Unsubscribe from marketing communications
• Control cookie preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For Google OAuth specific concerns, you can also manage your Google account permissions at https://myaccount.google.com/permissions.